Issues concerning suppliers and RC holders

  • To ensure registration of firms within one months time from the date of presentation of all particulars by the indenting parties.
  • To ensure registration of firms within 15 days time from the date of presentation of all particulars by the intending parties, under “TATKAL scheme”.
  • To adopt consistent and uniform policies and procedures.
  • To simplify the documentation and procedures.
  • To render assistance to the industry for understanding of the specifications and required testing standards.
  • To continuously endeavour to make the bidding documents transparent.
  • To have periodical interaction with the industry.
  • To have "Information Facilitation Centres" at main offices of Supply and Quality Assurance Wing and to maintain a Register at the Information Facilitation Centre for the visitors to record their complaints, remarks and suggestions, if any.
  • Through the Single Window System, to provide facilities for registration of firms from the nearest Centre.
  • To arrange expeditious pre-despatch inspection on receipt of the inspection call.
  • To respond to the communications speedily and arrange issue of amendment letters to the contracts where necessary.
  • To settle as many cases of disputes as possible through the Negotiation/Review Committee.
  • To arrange the Zonal Committees' Meetings in respect of Zones/ Regions once in six months to discuss, interact and co-ordinate with the representatives of Trade and Industry and the nominees of the Indenting Departments, the concerned State Governments, Public Sector Undertakings, Director in charge of the Procurement of the Member States and the representatives of the important suppliers located in the Region etc.
  • To acknowledge the grievances within 7 working days and arrange redressal of grievances as early as possible.
  • To bring out Annual Booklet containing details of Rate Contracts.
  • To bring out Monthly Bulletin containing supplementary information on the Rate Contracts and other relevant aspects of purchase.
  • To publish in centralized public procurement portal and DGPP website, the tender notices
http://commerce.nic.in/, Ministry of Commerce and Industry : External website that opens in a new window
https://mygov.in, My Government : External website that opens in a new window
http://www.makeinindia.com/home, Make in india : External website that opens in a new window
http://digitalindia.gov.in, Digital India : External website that opens in a new window
http://www.skillindia.in, Skill India : External website that opens in a new window
http://startupindia.gov.in/, Startup India : External website that opens in a new window
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