FAQs

  • Q

    What class of digital signature is required for placement of on-line Supply Order?

    A

    Class III digital signatures with facility for encryption and decryption.

  • Q

    How can I resolve any problem regarding placement of supply orders?

    A

    In case any government user faces problem in placement of supply orders etc, he/she may approach Helpdesk support in DGS&D at Telephone No______________

  • Q

    What is the hardware for running digital signature?

    A

    Digital Signature is given normally using USB token or Smart Card cum Card Reader.

  • Q

    At times, the web server is very slow and takes more time to place Supply Order. What could be possible reason for the same?

    A

    Generally, such problem occurs when the internet line of the individual Indentor is slow and as such there is no problem with the DGS&D server speed. In case of any such problem the user may contact Shri Vijay Kumar Chuttani, SSA, NIC (Tel 011-23348535) for any assistance.

  • Q

    How to take print of on-line Supply Order?

    A

    Please use option of view Supply Order on the Supply Order main page to generate on-line Supply Order, which can be printed by selecting print option at the home page. Adobe Acrobat reader software must be installed in the Computer. Click here External website that opens in a new window to down-load Adobe Acrobat.

  • Q

    How to enter the taxes applicable depending upon various tax concepts?

    A

    Taxes and Duties are payable as per the terms and conditions of the Rate Contract and are re-verified at the time of making payment and this option is not available with the user department.

  • Q

    Who is the paying authority for supply orders placed against DGSND rate contracts?

    A

    After 1.1.2014, payments have been de-centralized and now the payments are to be made by the user department directly.

  • Q

    Whether short closure/withdrawal of Rate Contract and/or any amendment to Rate Contract are regularly updated?

    A

    Yes, the same are regularly updated

  • Q

    Is there any automatic mechanism for extension of DGSND rate contract beyond its original validity period?

    A

    No. Any validity extension of Rate contract is specifically notified on DGPP website.

  • Q

    Whether a supply order can be placed on the last day of the rate contract with delivery period beyond the validity of the rate contract?

    A

    Yes.

Pages

http://commerce.nic.in/, Ministry of Commerce and Industry : External website that opens in a new window
https://mygov.in, My Government : External website that opens in a new window
http://www.makeinindia.com/home, Make in india : External website that opens in a new window
http://digitalindia.gov.in, Digital India : External website that opens in a new window
http://www.skillindia.in, Skill India : External website that opens in a new window
http://startupindia.gov.in/, Startup India : External website that opens in a new window
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